StellarPeak Systems Inc. takes privacy, discretion, cybersecurity awareness, and responsible data handling seriously.

Because our work relates to artificial intelligence, digital trust, cybersecurity awareness, data protection, seniors, families, and organizations serving older adults, we apply a careful approach to information submitted through this website.

This Contact & Data Handling Statement explains how we handle information submitted through our website forms, email inquiries, consultation requests, and related communications.

1. Purpose of Our Contact and Consultation Forms

Our website forms are intended for general business inquiries, consultation requests, educational session inquiries, workshop requests, and service-related communications.

Submitting a form allows StellarPeak Systems Inc. to review your inquiry and, where appropriate, respond to you by email, telephone, or another suitable communication method.

A form submission does not create a client relationship, advisory relationship, fiduciary relationship, legal relationship, cybersecurity incident-response relationship, or obligation for StellarPeak Systems Inc. to provide services.

Any paid service, workshop, advisory engagement, pilot, partnership, or consulting arrangement must be agreed separately in writing.

2. Information We May Collect

When you submit a website form or contact us, we may collect information such as:

• Name
• Email address
• Telephone number
• Organization, company, or retirement community name
• Message or inquiry details
• Any additional information you choose to provide voluntarily

We collect this information only to understand your inquiry, communicate with you, assess whether our services may be relevant, prepare for a possible discussion, and maintain appropriate business records.

3. Information You Should Not Submit

Please do not submit sensitive, confidential, or high-risk information through our website forms or regular email.

This includes:

• Medical information
• Medication details
• Health records
• Financial account information
• Passwords or login credentials
• Government identification numbers
• Private information about a senior, resident, family member, client, or third party
• Cybersecurity breach details
• Fraud incident details
• Legal claims or privileged information
• Confidential corporate information
• Sensitive personal data that is not necessary for a general inquiry

Our website forms are not designed to receive or store sensitive personal, medical, financial, legal, or cybersecurity incident information.

If your matter involves suspected fraud, identity theft, account compromise, cyber incident, medical risk, financial loss, legal risk, or personal safety, contact the appropriate financial institution, legal counsel, cybersecurity professional, law enforcement body, healthcare provider, or emergency service.

4. Third-Party Information

Please do not submit personal information about another person unless you have the right and authority to do so.

This is especially important where the information concerns an older adult, resident, family member, client, patient, employee, or vulnerable person.

StellarPeak Systems Inc. may decline to process, delete, or request clarification regarding information that appears to involve another person without proper authorization.

5. How We Use Submitted Information

We may use information submitted through our website or email communications to:

·         Respond to your inquiry

• Schedule or discuss a consultation
• Understand your organization’s needs
• Prepare for a meeting or call
• Provide information about our educational sessions, workshops, or services
• Follow up on a relevant business inquiry
• Maintain internal business records
• Protect the security and integrity of our website, communications, and business operations
• Comply with applicable legal, regulatory, or professional obligations

We do not sell personal information.

We do not use contact-form submissions for automated decision-making, AI profiling, or automated evaluation of individuals.

6. Communication Consent

By submitting a form or contacting us, you consent to StellarPeak Systems Inc. using the information you provide to respond to your inquiry.

This may include communication by email or telephone.

If we later send commercial electronic messages, newsletters, event invitations, or promotional updates, we will do so in accordance with applicable Canadian requirements, including consent, sender identification, and unsubscribe obligations where required.

7. Confidentiality Boundaries

We treat inquiries with discretion.

However, website forms and regular email are not guaranteed secure channels. Please do not use them to send highly sensitive, confidential, privileged, medical, financial, legal, or cybersecurity incident information.

If a future engagement requires confidential treatment, secure communication, special data handling, or access to sensitive organizational information, those requirements must be addressed separately through an appropriate written agreement.

8. Use of Service Providers

We may use trusted service providers to support website hosting, email, scheduling, security, analytics, forms, document management, or business administration.

Where service providers process information on our behalf, they are expected to use it only for the services they provide to us and not for their own unrelated purposes.

9. Security Measures

StellarPeak Systems Inc. uses reasonable administrative, technical, and organizational safeguards to protect information under our control.

However, no website, form, email system, internet transmission, or digital storage method is completely secure.

By submitting information through our website, you acknowledge that electronic communications carry inherent security risks and that you should avoid submitting unnecessary or sensitive information.

10. Data Retention

We retain submitted information only for as long as reasonably necessary for the purposes described in this statement, including responding to inquiries, maintaining business records, managing service discussions, resolving disputes, protecting our business interests, and complying with applicable legal obligations.

When information is no longer required, we may delete, anonymize, archive, or securely dispose of it in accordance with our internal practices and applicable requirements.

11. Right to Decline, Delete, or Limit Information

StellarPeak Systems Inc. reserves the right to decline, delete, disregard, or limit the processing of information submitted through website forms or email where the information is inappropriate, unnecessary, sensitive, confidential, outside the scope of our services, or submitted without proper authority.

This helps protect individuals, organizations, older adults, clients, residents, and StellarPeak Systems Inc.

12. No Emergency or Incident-Response Channel

You may contact us to request access to personal information we hold about you, ask for corrections, or request deletion where appropriate.

We may need to verify your identity before responding.

Some information may need to be retained for legal, security, contractual, dispute-resolution, or legitimate business purposes.

13. Access, Correction, or Deletion Requests

You may contact us to request access to personal information we hold about you, ask for corrections, or request deletion where appropriate.

We may need to verify your identity before responding.

Some information may need to be retained for legal, security, contractual, dispute-resolution, or legitimate business purposes.

14. Intellectual Property and Submitted Ideas

Please do not submit confidential business ideas, inventions, proprietary concepts, trade secrets, technical designs, product plans, or other intellectual property through the website form unless we have a separate written agreement in place.

Any unsolicited ideas, suggestions, proposals, or materials submitted through general website channels may be reviewed or disregarded at StellarPeak Systems Inc.’s discretion and do not create any obligation of confidentiality, compensation, review, partnership, or use restriction unless separately agreed in writing.

15. Changes to This Statement

We may update this Contact & Data Handling Statement from time to time to reflect changes in our website, services, legal obligations, technology, or business practices.

The updated version will be posted on this page with a revised effective date.

16. Contact

For questions about this Contact & Data Handling Statement or our handling of submitted information, please contact:

StellarPeak Systems Inc.
Website: stellarpeaksystems.ca
Location: Toronto, Ontario, Canada